Your first sign-in
When your company adds you to Selfcare, you receive an invitation email. Open it and select Accept invitation. Choose a password or sign in with your Google account, and your account is ready.
The invitation goes to your personal email. If your company also entered a work email, you can sign in with either.
Signing in
Open app.selfcare.work and choose one of the options:
- Email and password: your account's email and the password you chose.
- Google: the Google button, with the same email address your company registered.
The verification code
For security, every sign-in has a second step. After your password, Selfcare emails you a 6-digit code. Type it in and you're in.
- Tick Trust this device for 30 days on your own computer or phone so you don't need the code every time.
- Instead of email, you can use an authenticator app, a passkey or recovery codes. Set them up in Settings, Security. On the code screen, Use another method shows the alternatives.
Forgot your password?
- On the sign-in screen, select Forgot your password?.
- Enter your account's email.
- Open the link we email you. It is valid for 30 minutes and works only once.
- Choose your new password.
Changing your password signs out your other sessions and your trusted devices stop being trusted. You get an email confirming the change. If it wasn't you, request a reset straight away and tell your company.
Changing the language
Selfcare is available in Portuguese and English. Choose your language in Settings, Preferences. Screens, emails and PDFs then come in that language.